March 11, 2021
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Transforming Customs operations management teams into strategic players

Photo from WCO News Journal

Within companies, Customs operations management teams are typically slow to adopt new technology. Yet by adopting trade software solutions, they could centralize and automate their Customs and trade compliance processes and harness the value of data, saving time and money and informing strategic decisions. Although this article mainly addresses companies, it is also of interest to Customs administrations who want to understand the solutions and tools that are available on the market and that enable companies to modernize their Customs and trade compliance processes.

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Overviews and comments
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On the benefits of AI for society and a use case in customs
05-01-2025

"Happy New Year!" I started a conversation with an AI assistant on the Customs website. "Happy New Year! If you have any questions about customs rules or procedures, I will be happy to help" it replied. On the last day of 2024, Lithuanian Customs in cooperation with CustomsClear, deployed the AI assistant solution for public use. It is now available to visitors of the Lithuanian Customs website at www.lrmuitine.lt. So far, it covers one topic relevant to the festive period: e-commerce. The number of topics will increase in the future.

Enrika Naujokė

IT systems, databases
Overviews and comments
icon
On the benefits of AI for society and a use case in customs
05-01-2025

"Happy New Year!" I started a conversation with an AI assistant on the Customs website. "Happy New Year! If you have any questions about customs rules or procedures, I will be happy to help" it replied. On the last day of 2024, Lithuanian Customs in cooperation with CustomsClear, deployed the AI assistant solution for public use. It is now available to visitors of the Lithuanian Customs website at www.lrmuitine.lt. So far, it covers one topic relevant to the festive period: e-commerce. The number of topics will increase in the future.

Enrika Naujokė

IT systems, databases
Topic spotlight
icon
Customs compliance and awareness amongst traders
29-09-2024

It would seem that customs compliance is one of the most complex and pressing issues for all companies and individuals involved in global trade. But is this really the case? Is there a widespread understanding of how important it is to be aware of customs legislation and regulations and to keep up to date with the frequent changes and innovations? This question was discussed by experts from the EU, the UK, Brazil, Israel, Pakistan and Côte d'Ivoire at the 23rd Author's Meeting. The discussion revealed that many problems hindering customs compliance are similar in many countries. We invite you to read an overview of this discussion below.

knowledge management, risk management
Topic spotlight
icon
Customs compliance and awareness amongst traders
29-09-2024

It would seem that customs compliance is one of the most complex and pressing issues for all companies and individuals involved in global trade. But is this really the case? Is there a widespread understanding of how important it is to be aware of customs legislation and regulations and to keep up to date with the frequent changes and innovations? This question was discussed by experts from the EU, the UK, Brazil, Israel, Pakistan and Côte d'Ivoire at the 23rd Author's Meeting. The discussion revealed that many problems hindering customs compliance are similar in many countries. We invite you to read an overview of this discussion below.

knowledge management, risk management
Perspective
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Customs controls and frontier management: a cybernetic approach to analysis of the EU problem
26-08-2024

In the light of present-day security concerns, customs controls are an area of significant importance as a means of national security as well as the economic defence and security of the nation-state or supranational blocks. Although this is a general issue of complex systems, in this article, the problem of control in EU, specifically indicated in Special Report of the European Court Of Auditors, is addressed. The problem is being ignored for several years already. This unaddressed problem indicates another issue, even more important – the defective control mechanism in EU, which fails to recognize critical issues and fails to initiate the corrective actions by taking responsibility and by claiming the ownership of the problem.

Mark Rowbotham

risk management
Perspective
icon
Customs controls and frontier management: a cybernetic approach to analysis of the EU problem
26-08-2024

In the light of present-day security concerns, customs controls are an area of significant importance as a means of national security as well as the economic defence and security of the nation-state or supranational blocks. Although this is a general issue of complex systems, in this article, the problem of control in EU, specifically indicated in Special Report of the European Court Of Auditors, is addressed. The problem is being ignored for several years already. This unaddressed problem indicates another issue, even more important – the defective control mechanism in EU, which fails to recognize critical issues and fails to initiate the corrective actions by taking responsibility and by claiming the ownership of the problem.

Mark Rowbotham

risk management
Perspective
icon
ICC Genesis: a new approach to origin certification?
20-08-2024

The International Chamber of Commerce (ICC) has recently, after several pilots (amongst others in the Netherlands), launched an online tool for the verification of preferential origin statements. The tool is named Genesis, after the ancient Greek word for origin, which is also the name of the first book of the Holy Bible and one of the world’s most popular progressive rock bands. So the obvious questions are: how progressive is this tool and does it rock?

Bert Van Leeuwen

origin, IT systems, databases
Perspective
icon
ICC Genesis: a new approach to origin certification?
20-08-2024

The International Chamber of Commerce (ICC) has recently, after several pilots (amongst others in the Netherlands), launched an online tool for the verification of preferential origin statements. The tool is named Genesis, after the ancient Greek word for origin, which is also the name of the first book of the Holy Bible and one of the world’s most popular progressive rock bands. So the obvious questions are: how progressive is this tool and does it rock?

Bert Van Leeuwen

origin, IT systems, databases
Topic spotlight
icon
The latest AI-related regulatory developments in the EU and implications for customs
28-07-2024

Developments in the field of artificial intelligence (AI) are the latest buzzword. However, the majority of people do not understand the technology behind it as well as its potential implications for our lives and, more specifically, the field of customs and border management. In this article, we will give a short overview of the operational principles of AI tools and will provide insights into EU regulatory attempts to tame this disruptor of multiple areas of the world as we know and understand it.

Dr Ramūnas Šablinskas

IT systems, databases
Topic spotlight
icon
The latest AI-related regulatory developments in the EU and implications for customs
28-07-2024

Developments in the field of artificial intelligence (AI) are the latest buzzword. However, the majority of people do not understand the technology behind it as well as its potential implications for our lives and, more specifically, the field of customs and border management. In this article, we will give a short overview of the operational principles of AI tools and will provide insights into EU regulatory attempts to tame this disruptor of multiple areas of the world as we know and understand it.

Dr Ramūnas Šablinskas

IT systems, databases
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